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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jess H

July 8, 2025

1  out of  5
rating by Jess H
"I’ve been with this local State Farm insurance (auto only on two vehicles) for over 25 years. I was late on a payment once in that time due to the death of my mother. I got a phone call on July 3rd from this insurance office notifying me of the late payment. I requested them to give me 24 hours to make the payment but no, death isn’t a reason for an extension for the first time in over two decades. The woman from this State Farm office said “well, hope you don’t drive because you won’t have insurance at midnight.” Rude, cold, heartless. I obviously jumped up from my sleep, I work nights, and made the payment because I cannot be without auto insurance. This isn’t the first “bad customer experience” I’ve had with this company but the most disappointing. I do not recommend this company unless you enjoy being treated as a policyholder, a number, and not a human."
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Darius Wynn

June 20, 2025

5  out of  5
rating by Darius Wynn
"I signed with Bill Gomez almost 5 years ago and have been very pleased with the Moorpark office. The customer service my family and I have received is why we continue to recommend State Farm."
We responded:
"Good morning, Darius. Thank you for the 5 Star Review. I'm happy my team has been able to provide you with a Remarkable Customer Experience. We appreciate you and your business. Bill Gomez"
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Gloria Taylor

May 28, 2025

5  out of  5
rating by Gloria Taylor
"My experience with State Farm in Moorpark is always successful with whatever I need done. The employees are always friendly and helpful. I definitely would recommend State Farm to anyone."
We responded:
"Thank you for the 5 Star Review, Gloria. I’m happy to see my team has consistently been able to provide a positive customer experience. Take care!! Bill Gomez"
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Quincey Fox

May 19, 2025

5  out of  5
rating by Quincey Fox
"Dealt the most with Sunshine & Chantal and they’re all wonderful. Quick to respond, great protection for our home and earthquake and may switch for our cars as well as we’ve been able to save a lot on premiums. Really excellent customer service, sends you a birthday card etc. just great office to work with."
We responded:
"Thank you for the wonderful review, Quincey. I’m so happy to hear our team is providing a Remarkable Customer Experience. We appreciate you as a customer. Like a Good Neighbor!! Bill Gomez"
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Sarah Knapp

April 16, 2025

5  out of  5
rating by Sarah Knapp
"We chose State Farm a few years ago for our homeowners insurance, They were comparable with pricing to Farmers and very quick with getting our policy set up when we purchased our home. Since then we’ve had changes to vehicles and every time we changed something, the staff was very knowledgeable with discounts and what the pricing changes would be. Shantel Just helped us with a quick payment on our earthquake insurance, she remembers me every time and knows our policy well; she even suggested other ways to get additional discounts. I definitely recommend contacting Shantel and Bill Gomez for your home/auto insurance."
We responded:
"Thank you for the wonderful 5 Star Review, Sarah. I’m glad to hear Chantal and our team has been able to meet your needs. We appreciate you as a customer. Bill Gomez"
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Maricela Delgado

April 16, 2025

5  out of  5
rating by Maricela Delgado
"Great staff and service."
We responded:
"Maricela, thank you for the opportunity to help you. And, thank you for the 5 Star Review. Bill Gomez"
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Lee Ann Holland

April 15, 2025

5  out of  5
rating by Lee Ann Holland
"Bill Gomez has been our family’s agent since we moved to California in 2001. Even though we’ve moved to a different community, we’ve kept Bill as an agent because of the stellar service his office provides. Always friendly and helpful, the staff is fantastic!"
We responded:
"Hi Lee Ann, thank you for the 5 Star Review!! Happy to hear our agency has been able to help you over the years. We appreciate you!! Bill Gomez"
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vince ybarrondo

April 15, 2025

5  out of  5
rating by vince ybarrondo
"This is the best insurance you can get and the best team you can get it from. Been with them for over 20 years."
We responded:
"Thank you for the 5 Star Review and kind words Vince!! My team and I are always here to help!! Take care Bill Gomez "
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rowena jones

March 22, 2025

5  out of  5
rating by rowena jones
"They help me analyze my policy and where i could save. Their suggestions helped a lot! Been with them for over a decade now and very pleased with their customer service."
We responded:
"Thank you for the review, Rowena. Happy to see our agency has been able to help. We appreciate your business!! Bill Gomez"
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Eddie Belle

March 21, 2025

5  out of  5
rating by Eddie Belle
"Excellent Customer Service and Transparent.Thank You😉"
We responded:
"Thank you for the 5 Star Review, Edward!! Much appreciated!! Bill Gomez"
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Robyn Holmberg

March 20, 2025

5  out of  5
rating by Robyn Holmberg
"Chantal and Lori always help me out and are very friendly to call!! Thank you two and Bill. Go State Farm"
We responded:
"Hi Robyn. Thank you for the 5 Star Review. And thank you for recognizing Chantal and Lori. Like a Good Neighbor :) Bill Gomez"
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Nico

March 19, 2025

5  out of  5
rating by Nico
"I can always trust Bill and his team to give the best insights and the best rates on insurance. They are always on standby to make changes to your plan ensuring you are always taken care of when a rainy day happens. 5/5"
We responded:
"Wow!! Thank you for the wonderful 5 Star review, Nico. I appreciate you recognizing the team. Always happy to help!! Bill Gomez"
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Elizabeth Contreras

February 28, 2025

5  out of  5
rating by Elizabeth Contreras
"Bill and his team have been extremely attentive, communicative, and dependable since we joined their office. They are an excellent team to trust with your insurance needs!"
We responded:
"Thank you for the 5 Star Review, Elizabeth!! Happy to have you and your family join our agency. All the best!! Bill Gomez"
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HC Gonzales

February 24, 2025

5  out of  5
rating by HC Gonzales
"I’m very pleased with the service I received.., it was my first accident and did not know what to expect.., State Farm explained it to me in a manner which I could understand.. I was very pleased thank you State Farm."
We responded:
"Thank you for the 5 Star Review. I’m glad our team was able to help you. Please feel free to reach out to our agency if you need anything else. Bill Gomez "
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Suzanne Themeli

February 21, 2025

5  out of  5
rating by Suzanne Themeli
"Lori or Bill Gomez my agent. They have the Best Patience of dealing with constant questions I'm always asking. They go beyond customer service and take care of all of my needs."
We responded:
"Suzanne, thank you for the 5 Star Google Review. Happy to hear Lori and our team takes care of all your needs. Thank you for being a valued customer."
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Chardaye Beltran

February 12, 2025

5  out of  5
rating by Chardaye Beltran
"Bill and his team are great to work with, they were so supportive and always have an answer for any question you have, I loved that. He’s running a great agency here I can tell from the people he chose to work with him will give you the experience you want individually and just as a whole everyone is so kind in this office."
We responded:
"Hi Chardaye, thank you for the 5 Star Review!! Appreciate the kind words about our team and our agency. Look forward to growing with you and your family. Take care!! Bill"
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Rudy Esposito

February 11, 2025

5  out of  5
rating by Rudy Esposito
"Very helpful and friendly great staff to work with"
We responded:
"Rudy, thank you for the 5 Star Review. Appreciate your business and your friendship. Thank you!! Bill Gomez"
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Susan Tetrick

January 24, 2025

5  out of  5
rating by Susan Tetrick
"This is a very professional and responsive insurance agency. Everyone is very pleasant to work with."
We responded:
"Thank you for the 5 Star Review, Susan. We appreciate you and thank you for your continued support!! Bill Gomez"
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MarieElena Medina

January 19, 2025

5  out of  5
rating by MarieElena Medina
"They have great staff that treat their customers with kindness and respect. Great support and are always available to help how ever they can to make your experience a lot easier and fast."
We responded:
"Thank you for the 5 Star Review Marie Elena. Happy to see our team was able to provide you with a Remarkable Customer Experience. "
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Brandon Painter

January 10, 2025

5  out of  5
rating by Brandon Painter
"Year after year they always provide excellent service. All the staff are very knowledgeable and very helpful. Highly, highly recommend."
We responded:
"Thank you Brandon. Appreciate your 5 Star Review. Glad my team has been able to provide you with a Remarkable Experience. Take care!! Bill Gomez"
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Maria Valdez

December 30, 2024

5  out of  5
rating by Maria Valdez
"It's been a pleasure moving all my insurance policy to this office Chantel is been great and helps me with any questions or concerns, honest and trustworthy."
We responded:
"Hi Maria. Thank you for the 5 Star Review. I’m happy to hear Chantal has been so helpful. We truly appreciate your support!! Bill Gomez"
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Rebecca Kodama

November 18, 2024

5  out of  5
rating by Rebecca Kodama
"Easy and effortless to get all our insurance needs taken care of!!! Everyone is so friendly and helpful!!!"
We responded:
"Hi Rebecca. Thank you for the 5 Star Review. So happy to have you as customers. Glad our team was able to help!! Bill Gomez "
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Todd Armstrong

November 14, 2024

5  out of  5
rating by Todd Armstrong
"Everyone in the office is very helpful. I’ve had a great experience with Bill and his team for many years."
We responded:
"Thank you for the 5 Star Review, Todd. Happy to hear about the great experience you’ve had with our team. Appreciate you!! Bill Gomez"
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Domitilo Lopez

October 24, 2024

5  out of  5
rating by Domitilo Lopez
"Hola mi nombre es Domitilo Juarez.Es la primera vez que compro un seguro de auto e la agencia de Bill y Joselin me trató muy amable,,me explicó todo los detalles del seguro.Lo recomiendo ella es muy profecional."
We responded:
"Gracias para su revisión, agradecemos tu negocio "
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Gene Dugay

October 15, 2024

5  out of  5
rating by Gene Dugay
"Quick response and great help by Chantelle!"
We responded:
"Hi Gene. Thank you for the 5 Star Review!! Glad to see that Chantal was able to help. Bill Gomez"